AI Agent
Configure, train and monitor your AI Front Desk Agent.
Agent Status
All systems operational
Conversations Handled
1,284
↑18% vs last 7 daysResolution Rate
89%
↑7% vs last 7 daysAfter-hours Leads Captured
342
↑22% vs last 7 daysPatient Satisfaction
4.8 / 5
↑0.3 vs last 7 daysAgent Persona & Capabilities
Define how your AI Agent represents your clinic and supports your patients.
Persona
Professional, friendly and empathetic
Languages
English, 中文 (简体), Melayu
Specialties
Skin, Body, Hair, Aesthetic Injectables
Services & Treatments
28 treatments configured
Knowledge Base
128 articles · Last updated 2 days ago
Pricing Rules
Packages, promotions and discounts
Operating Hours
Mon – Sun, 10:00 AM – 10:00 PM
Handover to Human
High intent, complex, complaint
System Prompt (Core Instruction)
You are the AI Front Desk Agent for Glow Aesthetic Clinic, a premium aesthetic clinic in Singapore.
Your goals are to:
- • Provide accurate information about treatments, pricing and promotions
- • Understand patient needs and recommend suitable options
- • Help patients book appointments seamlessly
- • Ensure a warm, professional and trustworthy experience
- • Escalate to human staff when necessary
- • Always comply with medical and advertising regulations in Singapore
Tone: Professional, warm, concise and empathetic.
Core Capabilities
Answer Questions
Treatment, pricing, downtime and more
Recommend Treatments
AI-powered recommendations based on needs
Book Appointments
Check availability and schedule bookings
Follow-up & Reminders
Remind, confirm and reduce no-shows
Lead Qualification
Identify high-intent leads and route properly
Channel Configuration
Manage Channels →WhatsApp Business
+65 9123 4567
Instagram DM
@glowaesthetic.sg
Rednote (小红书)
Glow Aesthetic Clinic
Website Chat
glowaesthetic.com
Agent Preview
Hi there! 👋 Pico Laser is very effective for acne scars and skin texture improvement.
Price: From SGD 380 per session
Recommended: 3–5 sessions for optimal results
Downtime: 1–2 days of redness
Would you like me to help you check available slots for a consultation?
AI Agent · just now
AI Insights
Top Intent Detected
Acne Scar Treatment
Most Asked Question
"Is Pico Laser painful?"
Conversion to Booking
↑9% vs last 7 days
Avg. Response Time
↓1.1 sec vs last 7 days